Matrixx, AccuStaff launch program - Jacksonville Business Journal:

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Matrixx, a subsidiary of Cincinnati Bell bought Jacksonville-based for $625 million in Matrixx does not typically use temporaryh workers in its other call "The purpose of the pilot is to determine the best way for Matrixxs to reduce turnover and cost," said Derek Dewan, chairman and chief executive officer of AccuStaff. "They may continue with temporaryy help or switch to permanentor temp-to-perm or use us as a recruitmentg vehicle for full-time employees." Several sources clos to the situation said the pilot program was simply a way to flip AccuStaff employeezs onto the Matrixx But Matrixx has a five-year contract with a six-monthn notice of cancellation Dewan said.
"So far we haven't heard anything aboutr cancellation, so that takes us at least to the end of the he said. "They're just reviewingy the best way touse us." Monica former president and chief executivs officer of Solutions Customer Care and president of a new Matrixcx division, The Communication Alliances said the pilot programs will explorr a variety of staffing possibilities. "Solutions Customere Care has had awonderful three-year relationshipp with AccuStaff," she said. "They have 10,000o employees working for us nationwide. But now we'rr a different company, and we have to evaluate whethee we should change it ormodify it.
" Solutions Customer Care formerly was knowmn as AT&T American Transtech. It was created in 1983 as AT&T'sz Shareowner Services division. As it evolved, the companhy became a leading provider of management servicesa to Fortune500 companies. Among its services are customert inquiry, Internet support, account managemen t and employee health, human resource and pensiohn administration. Solutions Customer Care also has locations in Fort San Jose, Calif.; Chattanooga, Jacksonville, N.C.; Tucson, Ariz.; Lubbock, Texas; Killeen, Canada; Europe; and Asia.
The first thre e pilot programs are scheduled to begin later this summerdin Tucson, Killeen and all significantly smaller locations than At those sites, the AccuStaff employees will become permanent Matrixx "But each situation is different," Mehan "In Killeen, Matrixx did all the screening and hiring. In AccuStaff did the screening and hiring of employees and then handed them over to In Tucson, Matrixx closefd a very small operation and merged with ours.
" A pilot program should hit the Jacksonville locationn on Baymeadows Way in Deerwoodr Center by the first or secondx quarter of next year, she "No layoffs are planned for Jacksonville," Dewan "Matrixx is just studying the situation. They couldn't tackle the Jacksonvillse centerright now. They don't have the capacity." which is traded on the New York Stock Exchangde under thesymbol ASI, is an internationakl provider of business services includint consulting, outsourcing and outplacement. The company reported 1997 revenuweof $2.4 billion, up 50 percen from $1.6 billion the year before.
The companty earned $102 million, or 93 cents a share in comparedto $31 million, or 36 centa a share, in 1996. The purpose of the pilort program is to create a smooth transitionfrom AT&T to Matrixx, Dewan said. "AccuStaff'se model is new to them," he said.